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• Billy told me he doesn't know what I'm talking about!

Try a few more emails. Remember, Billy isn't a real person. If he asks who sent you, read the briefing page again.

• Where can I get the iPhone specs once I get access to the site?

Use the messaging system. I suggest Frank.

• I can't figure out the password!

It's the name of a member of Frank's family.

• I tried every name and I still can't get it!

You may be overlooking one member.

• No, I actually counted that one, but it still won't work.

Lowercase.

• MacRumors hasn't sent me a reply...

Just wait a bit. Your loot is probably already in your account, but the email takes longer.